Office support recruitment agency in York and Chester.

Recruiting the office support staff you've always wanted - quickly, efficiently, seamlessly.


Connecting you with the best candidates for all your office support vacancies.

Whether you’ve an office manager job to fill or you’re building a team of temporary telesales executives, you need candidates with the right skills plus a personality and working style that ‘fits’ your business culture. At Charterhouse, we find them for you – quickly – and make the recruitment process seamless, simple and successful for everyone.

As an independent agency, we do recruitment differently by listening first, talking second, and prioritising relationships over revenue. Unlike other agencies, we get to know your business, outline an ideal candidate profile with you, and spend time getting to know applicants, too. So, when you receive a shortlist from us, you can be confident that every candidate is someone you’d want to hire.

Combine that with the 5-star service our specialist recruiters provide, and it’s no wonder local businesses and candidates have voted us the area’s leading recruitment agency for several years running. 


Our services.

Whatever the job is that you are looking to fill, one of our services (or a combination) should do the trick.

Talk to us to find the right solution for you.


office support recruitment


office support recruitment

Fixed Term

office support recruitment


Connecting the right clients and candidates - the right way.

Little things we do differently, that make a big difference

Specialist office support recruiters

From office managers and administration assistants to telesales executives, we understand the skills you need and the local jobs market.

We get to know you and help you define what you want

We get to know your business, its culture and goals, and help create an ideal candidate profile.

Understanding what makes candidates tick

We get to know every candidate, with multiple screening interviews and informal chats.

Extensive talent networks and multi-channel search

To find the right talent quickly, we tap into our extensive talent pipelines, and reach out to passive and active job seekers.

Quality - not quantity

Sifting through CVs is our job – not yours. We’ll only send CVs that match your ideal profile, saving you time and giving you confidence.

We do all the heavy lifting, so you don't have to

With our 5-star process, we take care of everything from writing a job description through to checkback calls after the candidate starts in their role.

Hire who you want, when you want

Here, you’re in the driving seat. We’ll never pressure you to make a decision for our own gain.

Continuous, 360° support​

We help you reach the best outcome quickly and painlessly. From helping you shape a competitive job package, to always keeping you updated.

Best Recruitment agencies in York

“Faster and more professional than I could have ever imagined."

“I needed two temp staff within a day, and the service I received was not only seamless, but faster and more professional than I could have ever imagined. Thank you Charterhouse!”

Katrina Jones

"I will only use them from this point on."

"I’ve worked with various recruiters over the years, but none are as efficient, helpful and accommodating as Charterhouse. The sheer speed was enough to recommend them, but their results secured them as top in my opinion."

Seventh Fox

"From redundant to employed within a week."

“I contacted Charterhouse after being made redundant. Carla and Gemma’s positive energy, friendly attitude and professional help turned a very stressful time into a positive experience. Absolutely 5 star service.”

Billy Fraser


Meet your specialist office support recruiters.


Carla Leadley


I left university with a plan to carve out a career where I can do some good in the world. Some might say that recruitment isn’t the ideal route to achieve that goal – but I see recruitment differently. For over twenty years now, I’ve been helping people land their dream jobs with employers they love working for. And helping businesses grow by connecting them with their ideal candidates.

“Working with me, you get someone with two decades’ experience in office support recruitment, and a passion for providing a service that’s second to none.

Tanya Byrne


“Having spent my early career working in recruitment, I have always had a passion for the industry, which is why, after an extended career break to raise my young family, I knew I wanted to explore this sector again and I’m so pleased I have!

It’s wonderful to work alongside such a supportive, inspiring, and motivated team at Charterhouse. I love the stimulating environment that a recruitment role offers and the variety that each day brings. I find it fulfilling to build lasting relationships with clients and candidates and a huge motivator for me is the satisfaction of successfully assisting & guiding people through that crucial next stage of their career.

I fully understand how daunting the process of ‘putting yourself out there’ can be and feel passionately about providing a supportive experience throughout this process for all our candidates.

york recruiter

Katie Henry


I have been a Temporary and Contracts Recruitment Consultant with Charterhouse for over three years. Prior to this I worked within both the legal sector as a legal assistant and in the property industry as a lettings agent.

I have developed a real passion for recruitment and enjoy working within a fast-paced environment whilst providing exceptional service to both clients and candidates. During my time at Charterhouse I have had the opportunity to work on large recruitment projects, involving account management, a part of the role I relish. Meeting and speaking to new people everyday whether this be on the phone, via online platforms or attending sales pitches is a great part of my job.

Outside of work I enjoy socialising with friends and family. Keeping fit and healthy is important to me, aerobics, running, and walking are some of my favourite pastimes. I look forward to my holidays and exploring new places, a few of my favourite destinations have been Dubai, Bali and Thailand.”


About our 5-star service.

Done the right way, recruitment services help businesses thrive, and people realise their true potential. We wholeheartedly believe that if you prioritise people, profit will follow. So, we focus on relationships, not revenue.

We don’t mis-sell or oversell. We don’t ‘CV-sling’. And we never steer you to make a decision for our own gain. Instead, we only put candidates forwards if we believe they’re a great match. We put you in the driving seat. And we always stick to our proven 5-star process. Combine that with the personable service our sector-specialist recruiters deliver, and it’s no wonder we’ve been paving the way for better recruitment for over 20 years.


1. Discovery

Finding your ideal candidates starts with a deep-dive discovery process. We’ll meet to learn more about your business, and the role you’re recruiting for. Then, we’ll agree on terms, so everyone knows what to expect.

2. Multi-Channel Attraction

Using multiple channels, we give ourselves the best chance of finding your ideal candidate. From searching through our established networks and 27,000+ social connections, to headhunting, asking for referrals, and posting on jobs boards, we leave no stone unturned.

3. Sourcing and Selection

Using a robust selection process, our specialist recruiters whittle down the long-list of applicants into a concise shortlist of high-quality, ideal-fit candidates. Then, we’ll share the shortlist with you via a Livelist.

4. Candidate Management

Our Livelist is an interactive, intuitive shortlist of candidates you access online (no more searching through your inbox to find CVs!) Here, you can review candidates and let us know who you’d like to interview. Then, we’ll handle everything from interview scheduling through to providing feedback to candidates.

5. Offer Management

You tell us who you want to hire, and we’ll do the rest, from coordinating offers to checking back in with you and the candidate at set periods. In most instances, it’s a match made in heaven. But if it’s not, we’ll work with you and reach a better outcome.

Hiscox testimonial

“Our metrics showed candidates Charterhouse recruit for us stay longer and perform well. They are clearly experts in the art of finding candidates that align with our business. So now, they are our exclusive recruitment partner. Their diligence and frequent updates give me total confidence. And I genuinely look forwards to our account management meetings – it’s clear they’re here to help me, rather than sell which is extremely rare in the recruitment industry.”

Sarah Battle, Hiscox